Effective date: July 9, 2026
This Privacy Policy explains how Awesome Website Guys ("we," "us," or "our") collects, uses, shares, and protects information when you visit awesomewebsiteguys.com (the "Site") or use our services, including managed hosting, website maintenance and support, SEO and optimization, and our AI website builder. By using the Site, you agree to the practices described in this policy.
Information We Collect
We collect information in a few different ways depending on how you interact with us.
Information you provide to us. When you fill out a contact or website-audit form, request an audit, interact with our on-site chatbot, or use our AI website-builder or website-audit tools, you may provide information such as your name, email address, phone number, company name, and any message or details you choose to share. Some tools ask for your email address before showing results (for example, our AI website-builder email gate and our website-audit tool email gate).
Information collected automatically. When you visit the Site, we and our analytics providers automatically collect certain technical information, such as your IP address, browser type, device information, referring pages, the pages you view, and the dates and times of your visits. This information helps us understand how visitors use the Site.
Cookies and analytics. We use cookies and similar technologies, along with analytics services, to recognize your browser, remember your preferences, and measure Site performance. See the "Cookies and Tracking" section below for more detail.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, questions, and requests, including chatbot conversations and audit requests.
- Provide, host, maintain, and support the services you request, including managed hosting, maintenance, SEO, and our AI tools.
- Send you service-related communications, such as account notices, updates, and information about work we perform for you.
- Send you marketing communications about our services, where permitted, which you can opt out of at any time.
- Improve, personalize, and develop the Site and our services, and understand how visitors use them.
- Protect the security and integrity of the Site, prevent fraud or abuse, and comply with our legal obligations.
Cookies and Tracking
Cookies are small text files that a website stores on your device to help it function and to remember information about your visit. We use two general categories of cookies. Essential cookies are necessary for the Site to work properly and cannot be turned off in our systems. Analytics cookies help us understand how visitors interact with the Site so we can improve it; these are optional.
When you first visit the Site, a cookie banner lets you choose whether to accept non-essential cookies. You can also control cookies through your browser settings, which allow you to block or delete cookies. Please note that if you block certain cookies, some parts of the Site may not function as intended. For more information about the terms that govern your use of the Site, please review our Terms of Use.
How We Share Information
We do not sell your personal information. We share information only in the limited circumstances described below.
- Service providers. We share information with trusted third-party vendors who perform services on our behalf, such as our website hosting and forms provider (Netlify), our analytics provider, and our email and communication providers. These providers are permitted to use your information only to perform services for us.
- Legal requirements. We may disclose information if required to do so by law, regulation, legal process, or governmental request, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers. If we are involved in a merger, acquisition, financing, or sale of all or part of our business or assets, your information may be transferred as part of that transaction.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including providing our services, maintaining business records, resolving disputes, and complying with our legal obligations. When information is no longer needed, we take reasonable steps to delete it or remove information that identifies you.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect from loss, misuse, and unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to request access to the information we hold about you, to request that we correct inaccurate information, and to request that we delete your information. You may also opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please email us at info@awesomewebsiteguys.com. We will respond to your request as required by applicable law and may need to verify your identity before acting on it.
Third-Party Links
The Site may contain links to third-party websites, tools, or services that we do not own or control. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
The Site and our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- Email: info@awesomewebsiteguys.com
- Phone: (910) 335-4348
- Mailing address: Awesome Website Guys, 609 Piner Road, Suite A #554, Wilmington, NC 28409